matkaa online

matkaa online App support

Contact
+91 7942034683

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number. You will then need to verify the One-Time Password (OTP) sent to your mobile number. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try waiting for the allotted time or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app. Once updated, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are eligible only for earnings from gaming, with bonus funds not being redeemable. This allows users to access their earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card, UPI information, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can cause inconvenience, extending the overall time taken for the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can get assistance from their customer care centre.

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